The story begins with us at Middleton RV last fall where we purchased the many accessories for our new RV; this included the Jack-It bike rack. We paid $250 for the Jack-It which is about $50 over the Amazon price; however, we were happy to pay this as Middleton put this baby together and mounted it on our RV as part of the deal. It ended up that we did not use the new bike rack until the following April when we went to Arrow Rock state park. In April, we had some trouble figuring out how to mount our bikes, but after help from our local bike shop to move the pegs and much effort on our part, we were finally able to hoist the bikes up onto the rack and off we went. It seemed hard.